Dear customers ,Welcome to my store, which is a custom product
How to order?
1: choose the size you need in the attribute first
2: then choose the number you need
3: select your mode of transportation
4: if you need another size, ADD TO CART will be consolidated into an order and settled in the shopping CART
Note :
1.Due to the different monitor and thermal transfer or light effect,and the surface of the mouse pad is cloth and has grain. the actual color of the item might be slightly different from the color showed on the pictures.
2.when you receive your parcel,open it may be just a little smell,but it is non-toxic. take it on ventilated place a few days,it will be better.
3. Due to manual measurement and the edge is locking by the thread ,the size may have1-2cm deviation.
Shipment :
1 Shipping address: We will ship according to the default address you give and please make sure the address is correct.
2 Most orders will be shipped out within 3-7 business days upon payment confirmation. If there is any exception, please keep us posted by leaving a message.
3 When receive the goods, please check whether the package is broken and the goods is OK. If there is broken caused by shipment, please take photo and message us.
Features:
1: Designed for Gamers, great to use for home office desktop mouse pad.
2: Supports full-sized keyboard with more than enough for mouse, keyboard.
3: Low Frtion: Smooth Surface For SPEED,Anti-slip Rubber base.Guarantee smooth and easy movement and high precision.
4:Made of natural rubber and smooth fabric, soft and comfortable.High-quality material, more durable.
At PYC Online LTD, we’re dedicated to providing not only high-quality products but also outstanding value and convenience for our customers. That’s why we’re delighted to offer free shipping on all orders. Enjoy your shopping experience with us without worrying about extra delivery costs.
Shipping Timeline
We know how exciting it is to receive your new purchase, so we work hard to ensure timely delivery. Orders are typically dispatched within 3 working days of being placed. Once shipped, your package should arrive within 5-7 working days. While we strive for speedy delivery, we kindly ask for your patience during busy periods or unforeseen delays.
Tracking Your Order
To keep you updated, we’ll send you an email confirmation with a tracking number as soon as your order has been dispatched. Please note that in some cases, tracking information may not be available immediately or for certain shipping methods. Rest assured, this will not affect the delivery of your order.
Need Assistance? We’re Here to Help
Your satisfaction is our priority. If you have any questions, concerns, or require assistance with your order, our friendly customer service team is ready to support you. Feel free to reach out to us at info@pyconline.co.uk, and we’ll respond promptly to ensure your experience with us is smooth and enjoyable.
Order Cancellation Policy
At PYC Online, we understand that flexibility is key to a great shopping experience. That's why we allow all orders to be cancelled until they have been dispatched. If you've finalised your order but wish to modify or cancel it, we urge you to reach out to us immediately. Our dedicated customer service team is here to assist you with any changes you may need.
Refund Assurance
Your satisfaction is at the heart of what we do. We strive to ensure that every purchase you make with us is risk-free and rewarding. That's why PYC Online is committed to offering an unparalleled satisfaction guarantee.
When you shop at PYConline.co.uk, you're covered by our comprehensive protection promises:
A full refund if your order doesn't arrive.
A full or partial refund if the item you receive isn't as described.
However, please note that refunds may not be granted under the following conditions:
Non-delivery due to mistakes made by the customer (e.g., incorrect shipping address provided).
Non-delivery due to extraordinary circumstances outside our control (e.g., delayed by natural disasters).
For all products, we offer a 14-day money-back guarantee. Should you be dissatisfied for any reason, simply reach out via our Contact Us page or email us at info@pyconline.co.uk to initiate a refund. We'll promptly process your request and refund the purchase price.
Hassle-Free Returns
Your peace of mind is paramount. That's why every purchase comes with a 14-day money-back guarantee. If you're not completely satisfied with your item, let us know. We're committed to making it right.
Policy Detail
Description
First Return Shipping Fee
Return shipping is free for the first return on every order within 14 days of delivery.
Oversized Return Packages
If there are additional charges for an oversized return package, the reimbursement will still be for the amount shown on the Returns/Refunds page.
Multiple Return Requests
If a free return label was provided for an order and it hasn't been used, and you initiate another return request for the same order, you will need to pay for the return shipping fee for the new application.
Before sending any items back, please get in touch with us for approval and return instructions. Our goal is to ensure your return process is as smooth and hassle-free as your shopping experience.
Remember, unauthorised returns will not be accepted. We're here to support you every step of the way, so don't hesitate to contact us for assistance.
Thank you for choosing PYC Online LTD. We appreciate your trust in us and look forward to serving you!
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