At PYC Online, we aim to make shopping simple and convenient by offering free UK delivery, reliable order tracking and clear information about delivery times.
1. Free UK Delivery
We offer
free standard delivery on all orders within the United Kingdom, with no minimum order value.
The price displayed at checkout is the total amount payable for your order. Customers will not be required to pay additional customs duties, import charges or delivery fees upon receipt.
We currently deliver to UK addresses only.
2. Order Processing & Dispatch
Orders are usually processed and dispatched within
1–4 working days after being placed.
Working days are Monday to Friday, excluding UK bank holidays.
During particularly busy periods or unforeseen circumstances, processing may take longer than usual.
Once your order has been dispatched, tracking information will be provided.
3. Estimated Delivery Times
Most orders are delivered in approximately
7 days from the date of purchase, although actual delivery times may vary.
This is an estimate rather than a guaranteed delivery date.
Delivery times may be affected by transport delays, customs processing, public holidays, adverse weather or other circumstances beyond our immediate control.
If an order is expected to take significantly longer than usual, we will aim to keep you informed where possible.
4. Order Tracking
All orders are shipped with tracking.
Once your order has been dispatched, you will receive tracking details so you can follow its progress.
Please note that tracking updates may take a little time to appear after dispatch, depending on the delivery carrier.
If you have trouble accessing your tracking information, please contact us and we will be happy to assist.
5. Multiple Items & Separate Deliveries
If your order contains multiple products, items may occasionally be dispatched in separate parcels.
This means your products might arrive on different days, even if they were purchased together.
There is no additional delivery charge for separate shipments.
6. Delivery Delays
While we aim to deliver orders within the estimated timeframe, occasional delays can occur.
If your order has not arrived within the expected delivery period, please contact PYC Online with your order number.
We will check the tracking information, investigate the delay with the relevant delivery provider and work towards an appropriate resolution.
Your statutory rights regarding delayed deliveries remain unaffected. Where an agreed delivery deadline is missed, you may be entitled to give us an additional reasonable period to deliver or, in certain circumstances, cancel your order and receive a refund.
7. Lost or Undelivered Parcels
If your tracking information indicates that an order has been delivered but you have not received it, please contact us as soon as possible.
We will investigate the situation with the delivery provider.
If your order is confirmed as lost or has not been delivered, we will arrange an appropriate resolution, including a replacement or refund where required by law.
Goods remain our responsibility until they are delivered to you or a person you have identified to receive them, except in circumstances where the law provides otherwise.
8. Incorrect Delivery Information
Please ensure your delivery address and contact details are accurate before completing your order.
If you notice a mistake, contact us as soon as possible. We will try to update the details before dispatch, although changes may not always be possible once an order has entered the shipping process.
Incorrect or incomplete delivery information may cause delays or unsuccessful delivery attempts.
9. Returns & Refunds
If you wish to return an item, please refer to our
Returns & Refunds Policy for information about your cancellation rights, return postage costs and refunds.
10. Contact Us
If you have any questions about your delivery, tracking information or an outstanding order, please contact PYC Online through our website's Contact Us page.
Please include your order number so we can assist you as efficiently as possible.
We are always happy to help resolve delivery-related enquiries.
Customer –
Ok.
Customer –
The mirror works OK, I RECOMMEND !!!!!
J***K –
The quality of the device is very good, recording is good, fast delivery, Android Auto wireless works correctly, map is ok, FM transmitter is ok, Bluetooth hands-free speaker is ok.
w***r –
I am just before assembly. The camera looks well-made. Fast delivery.
r***r –
Ok
Customer –
The product is very good, I received it quickly but it was not complete. They did not want to refund the difference for what was missing. I recommend the mirror but not the store’s service.
Customer –
This is the second such mirror I’ve bought from this seller. Both were installed in a Jeep Wrangler I and I am very satisfied; the image quality is very good even at night. Finally, the spare tire does not block the view in the rearview mirror. I highly recommend this seller.
G***k –
The product was well packaged and arrived within a week. The recorder and mirror work well. CarPlay connects quickly. I recommend the store and the seller.
J***i –
Works very well. Very responsive to touch.
Customer –
This dash cam rear view mirror has been an excellent upgrade for my vehicle. the installation was surprisingly easy, with clear instructions and a straightforward setup that took very little time. once installed, it felt secure and looked clean without cluttering the windshield. the android auto feature works smoothly and adds a lot of convenience for navigation, calls, and music while driving. what impressed me most is the video quality. both day and night footage come through sharp, clear, and detailed, which gives me extra confidence on the road. overall, it is practical, user friendly, and packed with features that make it absolutely worth buying
Customer –
The mirror connects seamlessly with the phone and works… AMAZING!
Customer –
Ok
Customer –
The device works excellently. display – easy to read, good backlighting, high resolution, good touch response. driving recorder function with two cameras for front and rear Android Auto works wirelessly very smoothly. The mirror outside the display is clear and you can see everything that is behind the vehicle.
d***r –
Love it